The Data Massagist The Data Massagist by Pablo Junco

Yes, Observability Is a Leadership Skill

January 24, 2026 · 6 min read
Leadership
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Yes, Observability Is a Leadership Skill

Created on 2026-01-24 14:54

Published on 2026-01-24 15:26

With the years I learned that leadership is the discipline of planning and preparing, the courage to stay resilient, the clarity to think strategically, the humility to observe, the agility to adapt, and the consistency to reinforce what truly matters.

I also know that every leader will dedicate themselves and encourage their teams to create plans that are as actionable as possible and aligned with their strategic ambitions, without forgetting to address tactical details—which, unfortunately, is where middle managers often spend the majority of their time. The key difference is that the best leaders take the time to observe.

In high-stakes environments, success is not defined by who has the best strategy on paper, but by who can recognize patterns in real time and act decisively when the moment demands it.

That’s true in business. Here is an example. In a recent interview at the World Economic Forum (WEF) 2026, Jamie Dimon (CEO of JPMorganChase) was asked what he would have done differently if he could go back. He responded that many decisions come too late—that people wait too long and tolerate too much bureaucracy before taking action.

By closely observing the behavior of your audience and competitors, applying your knowledge and data, and acting decisively, championships are won—both in sports and beyond.

A Championship Lesson in Leadership

The 2026 Colleague National Championship game between the Miami Hurricanes and the Indiana Hoosiers offered a masterclass in executive-level decision-making under pressure.

Indiana, now national champions, was led by Head Coach Curt Cignetti, who demonstrated that leadership is not about sticking rigidly to the original planit’s about reading reality as it unfolds.

At the center of that moment was quarterback Fernando Mendoza.

Late in the game, Indiana launched a critical 75-yard drive, facing fourth down twice. The conservative choice — the “protect the downside” option — was obvious.

Instead, Coach Cignetti trusted what he observed.

On the first fourth down, Mendoza delivered a precise deep sideline pass to Charlie Becker, exploiting a defensive mismatch that had emerged during the drive.

On the second, inside the red zone, Mendoza read the defense and kept the ball himself, rushing 12 yards for the touchdown.

Those weren’t emotional decisions. They were pattern-based decisions.

Indiana didn’t win because they took risks. They won because they trusted real-time signals.

That’s observability in leadership.

Why observability is a leadership skill?

Executives face their own version of fourth down every day:

  • Market shifts

  • Operational anomalies

  • Customer behavior changes

  • Competitive threats

The challenge isn’t a lack of data. The challenge is seeing what matters fast enough to act.

This is where observability becomes a core leadership capability — not a technical one.

Great leaders:

  • Separate signal from noise

  • Recognize patterns as they emerge

  • Act before certainty is perfect

Indecision is often framed as caution. In reality, it’s often a failure of observability. Let's go deeper on the WHYs.

1) It turns noise into insight

Leaders are exposed to constant signals: metrics, feedback, behaviors, market moves, team dynamics. Observability is the discipline of:

  • Seeing patterns, not anecdotes

  • Distinguishing signals from noise

  • Connecting data to context

Without it, decisions are reactive. With it, they are strategic.

2) It creates better timing

Many leadership mistakes are not about what was decided, but when. Observant leaders detect:

  • Early signs of risk

  • Readiness for change

  • Momentum shifts in teams or markets

This allows proactive, not late, action.

3) It builds empathy and trust

Observability includes watching:

  • Energy levels

  • Engagement

  • Who speaks vs. who stays silent

  • How decisions affect people

Leaders who observe well understand the human system, not just the business system — something you’ve emphasized in your own leadership around inclusion and community building.

4) It improves resource allocation

When resources are limited (as many of us have often highlighted), observation helps leaders:

  • Double down where impact is real

  • Stop low-value activities

  • Redirect talent to high-leverage areas

Scaling the Sports Mindset: From Football to Formula 1

This leadership pattern doesn’t stop at football.

Judson Althoff’s recent announcement that Microsoft has become a Principal Partner of the Mercedes-AMG PETRONAS Formula One Team underscores the same principle — just at a much higher speed.

This partnership goes far beyond marketing or visibility in front of 800 million Formula 1 fans worldwide. It places Microsoft’s cloud and enterprise AI technologies at the center of race team operations, from the factory to the racetrack.

Formula 1 is a sport where:

  • Every lap generates massive real-time telemetry

  • Strategy decisions must be made in seconds

  • The cost of a delayed decision is immediate

With the 2026 regulation changes ushering in a new era of electrification, efficiency, and sustainability, success will belong to teams that can observe faster, adapt continuously, and act decisively.

As Toto Wolff, CEO and Team Principal of Mercedes-AMG PETRONAS F1, said:

“Our sport is driven by those who lead through innovation… By putting Microsoft’s technology at the centre of how we operate as a team, we will create faster insights, smarter collaboration and new ways of working as we look ahead to the next generation in F1.”

This is leadership at racing speed.

Turning Observability into an Executive Advantage

Elite leaders don’t rely on instinct alone — they rely on systems that support judgment.

This is where Microsoft Fabric Real-Time Intelligence (RTI) acts as a decision accelerator.

For executives, Microsoft Fabric RTI is not about dashboards or tools. It’s about having confidence in every decision by leveraging their data in a governed, open, and enterprise-ready way.

It enables organizations to:

  • See what is happening now, not after the fact

  • Identify meaningful patterns across live data

  • Trigger alerts based on experience and judgment

  • Detect anomalies early, before they escalate

In simple terms, it turns data from a rear-view mirror into a decision cockpit.

Just as a coach in the booth or an engineer on the pit wall watches every signal, Fabric RTI helps leaders focus on what deserves attention now.

The Leadership Pattern That Always Wins

Whether it’s:

  • Curt Cignetti trusting Fernando Mendoza on two fourth-down calls

  • A Formula 1 team making strategy decisions mid-race

  • Or an executive navigating uncertainty at scale

The pattern is the same.

Observability creates clarity. Pattern recognition builds confidence. Decisive action creates winners.

Leadership, in the end, is not just about making decisions it’s about making informed ones.

Observation → Insight → Decision → Impact

In a world of constant change, the leaders who see clearly will decide better — and earlier.

And it directly enables four critical leadership choices:

  • Stop — when effort no longer creates value

  • Continue — what consistently works and builds trust

  • Improve — where small refinements unlock performance

  • Start — when new signals point to opportunity

Many leaders jump straight to decisions. Strong leaders invest first in observation.

Titles, industries, and technologies may evolve. But leadership at the highest level always comes down to the same skill:

Seeing clearly — and acting when it matters most.

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